Silo Wellness works closely with all our retreat partners to ensure your health and safety. During these unprecedented times, we understand there are special considerations around travel restrictions and have crafted our cancellation policy with these in mind.
In the event you are unable to travel due to Covid-related restrictions in your country, the USA or in Jamaica, or if a Silo Wellness retreat cannot be held on its prescribed dates; you will have the option to roll over 100% of the amount to a rescheduled retreat. In the unlikely event that there isn’t an agreeable date within twelve (12) months of your original retreat date, Silo Wellness will issue a 100% refund.
Deposits are non-refundable. Please note, once your application has been reviewed, if you are not approved for a retreat, your deposit will be returned.
Cancellation charges will be applied according to when Silo Wellness receives written notification (via email). The charge is a percentage of the total retreat price, including surcharges, as shown below:
a) 60+ days before Retreat Day 1 – you may transfer your payment/credit to another retreat or you may request a full refund
b) 30-59 days before Retreat Day 1 – you may transfer your payment/credit to another retreat
c) 15-29 days before Retreat Day 1 – retention of 80% of your payment/credit
f) Less than 14 days before Retreat Day 1– retention of 100% of your payment/credit